S.id Shop, we are committed to providing a safe and comfortable digital product buying and selling experience. However, if you experience problems with the product you purchased, we provide an easy refund process.
How to Submit a Refund:
If you feel the need to submit a refund for a digital product purchase, you can directly contact the S.id Helpdesk team via the following email:
Make sure to include the following information in the email:
S.id account name
Product name and store link
Proof of payment or invoice
Clear reason for requesting a refund
Refund Terms:
Refunds only apply to digital products that are proven to be unusable, damaged, or not as described.
Refund requests must be made within a maximum of 3 days after purchase.
The verification process will be carried out by our team before the funds are returned.
Refunds will be processed according to the policies and evaluations of the S.id team. We strive to provide the best solution for all parties.